Help
Questions, bug reports, or feature requests — here's how to reach us.
Last updated: July 16, 2026
Request a refund
30-day money-back guarantee. Email us and a real person reviews it — no forms, no runaround. Once approved, your refund goes back to your original payment method and takes about 5–10 business days to appear on your statement.
In your email, please paste:
- Your restore code (from your Pro license card — it starts with
LRES-) - The email on your Stripe receipt, so we can find the purchase
Refunds on iPhone & iPad are handled by Apple. Apple manages all App Store purchases, so refund requests go directly to Apple — it's quick, and Apple reviews and processes it.
Request a refund from AppleCommon questions
Will my resume sync to my other devices?
No — by design. LocalResume stores everything only on the device you're using, with no account and no cloud sync. If you need your resume on another device, export it as a PDF and share it over (AirDrop, email, etc.).
I deleted the app / cleared my browser data — can I get my resume back?
Only from a backup you made yourself. Since nothing is ever uploaded, there's no copy on our end to restore from. If you saved a backup file (footer → Back up your data), you can import it with Restore from backup. This is the tradeoff for full privacy — see the Privacy Policy for details.
Is there a paid plan?
LocalResume is free to use. There's one optional upgrade — Pro, a one-time $12.99 purchase (no subscription) that unlocks Word (.docx) export, the cover letter builder, tailor-to-job hints, and unlimited saved versions. Payment is handled securely by Stripe and RevenueCat; you enter an email for your receipt only, it's not an account, and we never see your card. Your resume is never sent to them — see the Privacy Policy for the details.
Is there a paid plan?
LocalResume is free to use. There's one optional upgrade — Pro, a one-time $12.99 purchase (no subscription) that unlocks Word (.docx) export, the cover letter builder, tailor-to-job hints, and unlimited saved versions. On iPhone and iPad, checkout is handled by Apple through the App Store — we never see your card, name, or email. Your resume is never sent to them — see the Privacy Policy for the details.
Can I get a refund?
Yes — Pro comes with a 30-day money-back guarantee. If it's not for you, email support@localresumeapp.com within 30 days of purchase for a full refund. Once approved, your refund takes about 5–10 business days to appear on your statement.
Can I get a refund?
Yes — on iPhone and iPad, refunds are handled by Apple. Request one at reportaproblem.apple.com and Apple reviews and processes it.
I bought Pro — how do I keep it / move it to another browser?
Right after you buy, LocalResume shows a restore code (your "license card"). Because there are no accounts, that code is how you re-unlock Pro in another browser, so save it somewhere safe. Keep your Stripe receipt email too — it's your proof of purchase. The iPhone/iPad app sells Pro separately through the App Store. Lost your code? Email support@localresumeapp.com and we'll help.
I bought Pro — how do I keep it / move it to another device?
Your purchase belongs to your Apple Account. On another iPhone or iPad, open LocalResume and tap Restore Purchases — Pro unlocks again at no charge, no code needed. Your Apple receipt is your proof of purchase. Need a hand? Email support@localresumeapp.com.
Does LocalResume work offline?
Yes, once loaded. There's no server it depends on for day-to-day use.
Something not covered here?
Email support@localresumeapp.com — happy to help.