Help
Questions, bug reports, or feature requests. Here's how to reach us.
Last updated: October 1, 2026
Request a refund
30-day money-back guarantee. Email us and a real person reviews it, no forms, no runaround. Once approved, your refund goes back to your original payment method. The time it takes to appear on your statement depends on the payment provider, the card network, and your bank; for card payments processed by Stripe, Stripe states this is typically about 5 to 10 business days.
In your email, please paste:
- Your restore code (from your Pro license card, starting with
LRES-) - The email on your Stripe receipt, so we can find the purchase
Refunds on iPhone & iPad are handled by Apple. Apple manages all App Store purchases, so refund requests go directly to Apple. Apple handles refunds for App Store purchases under its own policies.
Request a refund from AppleCommon questions
Will my resume sync to my other devices?
No, by design. LocalResume stores everything only on the device you're using, with no account and no cloud sync. If you need your resume on another device, export it as a PDF and share it over (AirDrop, email, etc.).
I deleted the app / cleared my browser data. Can I get my resume back?
Only from a backup you made yourself. Since nothing is ever uploaded, there's no copy on our end to restore from. If you saved a backup file (footer → Back up your data), you can import it with Restore from backup. This is the tradeoff for full privacy. See the Privacy Policy for details.
Is there a paid plan?
LocalResume is free to use. There's one optional upgrade: Pro, currently a one-time $12.99 purchase that unlocks Word (.docx) export, the cover letter builder, tailor-to-job hints, and unlimited saved versions. Payment is handled securely by Stripe and RevenueCat; you enter an email for your receipt only, it's not an account, and we never see your card. Your resume is never sent to them. See the Privacy Policy for the details.
Is there a paid plan?
LocalResume is free to use. There's one optional upgrade: Pro, currently a one-time $12.99 purchase that unlocks Word (.docx) export, the cover letter builder, tailor-to-job hints, and unlimited saved versions. On iPhone and iPad, checkout is handled by Apple through the App Store, which shows the price in your local currency. We never see your card, name, or email. Your resume is never sent to them. See the Privacy Policy for the details.
Can I get a refund?
Yes. Pro comes with a 30-day money-back guarantee. If it's not for you, email support@localresumeapp.com within 30 days of purchase for a full refund. Once approved, the time your refund takes to appear on your statement depends on the payment provider, the card network, and your bank; for card payments processed by Stripe, Stripe states this is typically about 5 to 10 business days.
Can I get a refund?
Yes. On iPhone and iPad, refunds are handled by Apple. Request one at reportaproblem.apple.com. Apple handles refunds for App Store purchases under its own policies.
I bought Pro. How do I keep it / move it to another browser?
Right after you buy, LocalResume shows a restore code (your "license card"). Because there are no accounts, that code is how you re-unlock Pro in another browser, so save it somewhere safe. Keep your Stripe receipt email too. It's your proof of purchase. The iPhone/iPad app sells Pro separately through the App Store. Lost your code? Email support@localresumeapp.com and we'll help.
I bought Pro. How do I keep it / move it to another device?
Your purchase belongs to your Apple Account. On another iPhone or iPad, open LocalResume and tap Restore Purchases. Pro unlocks again at no charge, no code needed. Bought Pro on the web instead? Web and App Store purchases are separate. Your restore code works in your browser. Your Apple receipt is your proof of purchase. Need a hand? Email support@localresumeapp.com.
Does LocalResume work offline?
Yes, once loaded. There's no server it depends on for day-to-day use.
Something not covered here?
Email support@localresumeapp.com. We're happy to help.